Frequently asked questions

Do you have a question regarding your trip? We have gather a few below, that we believe might help you. In case you cannot find answers here, please do not hesitate to contact us. You will also find more FAQ's here under FAQ Russia, FAQ Lapland and FAQ Norway.

What is included in the price?

You have to check the different tours to find out. We do try to give the passengers as much independency as possible.

I normally travel independently, why should I choose a Scanbalt tour?

Our aim is to to give our passengers as much independence as possible. Moreover, you often decide where to sleep, what to eat and what activities you would like to take part in and pay for. This means that you spend time with the group during the day, and at the same time can choose to be on your own as much as you want. A good experience is not about seeing as much as possible and definitely not sitting on a bus all the time. A Scanbalt tour, focuses on one region of our destination, so if you are an independent traveller the organised tour can be part of your longer trip.

I want to party and have a good time!! Is Scanbalt a good option for me?

The answer is yes, we and the people on our buses certainly having a good time on the trips. But our tours are about so much more than just party. Our crew and our local partners will inform about and show you the best places to hang out and have a good time, no worries!

Are there age restrictions for the tours?

We do have a lower age restriction on our travels. All passengers must be 18, no matter if travelling with parents or in groups. An exception is of course tailor made tours for school classes, teams etc. Most people on similar bus tours as ours are between 20 and 35 but of course we welcome people older than 35 as well.

Which nationalities have experienced a Scanbalt tour so far?

The first season there were Canadians, Kiwis, Australians, Germans, British and many Scandinavians. Now we have lost count! In the world of budget tours it is rather unique having a mix of foreigners and locals. The most positive thing with the mix is that the Scandinavians are very good at taking care of the long distance travellers, well done guys!!

What about travellers with disabilities?

Scanbalt definitely tries to include travellers with disabilities as much as possible. The staff is eager to help when possible and needed. If you have any questions regarding this subject please contact us.

How fit should I be?

A good level of fitness is desired, as it helps the travellers enjoy our wonderful nature and it gives more options when it comes to hikes and adventure activities. Physically demanding activities are all optional and there are always other alternatives.

Do you do any discounts?

No general discounts.

What Should I bring?

Check under FAQ of specific destination. FAQ Russia, FAQ Lapland, FAQ Norway.

Do Scanbalt arrange Visa and travel documents?

We are flattered that people from all over the world want to travel with us but we can't help with visa arrangements, though we can assist to send a booking confirmation to an embassy if that is needed. Regarding trips to Russia, check FAQ Russia or specific tour description.

Travel Insurance?

Scanbalt highly reccommends all passengers to purchase a travel insurance (medical coverage and trip cancellation coverage). Read about Scanbalt cancellation terms before booking.

FAQ Russia

FAQ Russia - Do you have a question for us? You may find the answer below, Scanbalt offers a great variety of tours; check the tour descriptions and program for more information. Regarding general booking, cancelation, change etc conditions of your reservation, please visit https://www.scanbaltexperience.com/conditions-for-travel-and-b...Read more

FAQ Lapland

FAQ Lapland - Do you have a question for us? You may find the answer below, Scanbalt offers a great variety of tours; check the tour descriptions and program for more information. Regarding general booking, cancelation, change etc conditions of your reservation, please visit https://www.scanbaltexperience.com/conditions-for-travel-and-...Read more

FAQ Norway

FAQ Norway - Do you have a question for us? You may find the answer below, Scanbalt offers a great variety of tours; check the tour descriptions and program for more information. Regarding general booking, cancelation, change etc conditions of your reservation, please visit https://www.scanbaltexperience.com/conditions-for-travel-and-b...Read more